Brightside is Growing (Again)!

We’re thrilled to share some exciting news from inside the Brightside family — Andrea is officially transitioning into a new role within the agency! Andrea has brought so much energy, creativity, and heart to our team, and we’re excited that she’ll still be part of the Brightside journey in a new capacity!

​With Andrea stepping into this next chapter, we now have an opportunity to bring someone new onto our team! We’re on the lookout for an enthusiastic, detail-oriented individual to join Brightside as our Office Admin/Client Support team member.

This is a remote, full-time position (Monday–Friday) for someone based in Missouri or Illinois. We're looking for someone who:

• Loves customer service and providing a personal touch
• Has a strong sense of organization and attention to detail
• Brings a little marketing creativity to the table
• Is eager to learn and grow in the world of insurance

The role includes administrative, clerical, marketing, and client support tasks. While this isn’t a sales position, a strong understanding of home, auto, life, and commercial insurance is important. If you’re not already licensed, no worries — we’ll cover the cost of training and licensing within your first 60 days!

📩 Interested in applying?
Send your resume to:
👉 [email protected]
👉 [email protected]

​We can’t wait to meet the next bright star to join our growing agency! 🌟

Job Description

JOB TITLE: Office Admin/Client Support
REPORTS TO: Owners

JOB PURPOSE:
Brightside Insurance Agency is looking to hire a full-time Office Admin/Client Support team member to assist with a variety of administrative, clerical, marketing, and sales support tasks. We’re seeking someone who brings a passion for customer service, a knack for organization, and a little creativity when it comes to marketing.

This is a Monday–Friday role, and while it's not a selling position, a strong understanding of home, auto, life, and commercial insurance is key. An insurance license is required within the first 60 days of employment (training provided and paid for by the employer).

COMPENSATION: $36K–$42K depending on experience, with PTO accrued after 60 days. We also offer 401(k) investment matching. Please note that medical insurance is not offered at this time.

DUTIES AND RESPONSIBILITIES:

• Answer and direct phone calls
• Service clients at a basic level
  • Document vehicle changes
  • Closing date changes
  • Mortgagee changes
• Create and verify appointments
• Post-close emails
• Follow-ups thank you calls
• Follow up on electronic signatures and ensure carrier compliance
• Create and implement monthly marketing objectives and campaigns
• Sparse agency database for email campaigns monthly & as needed
• Weekly social media posts
• Order marketing materials
• Other duties to be assigned as needed
• Assign tasks & download policies
• Create Certificates

QUALIFICATIONS:

• Excellent time management and organizational skills
• Ability to multitask
• Attention to detail and strong problem-solving skills
• Positive, outgoing attitude
• Strong experience in Microsoft office (MS Word, MS Excel, MS Powerpoint, Outlook)
• Proactive self-starter, quick learner, resourceful
• Good written and verbal communication skills
• Experienced and comfortable making client calls
• Insurance background or previously licensed preferred
• Previous office management experience preferred

APPLY TODAY